Incoming calls

[Nedkelly14]

My sim card is active but I can not receive incoming calls. Why?

[Daisy_Dhen]

Hi @Nedkelly14, 

Welcome to TPG Community! Please send us a PM with your TPG username together with your mobile number so we can check your service. 

How do I private message (PM) in the community 

Regards, 

Daisy_Dhen

[Nedkelly14]

Nedkelly14 04xxxxxxxx

[BasilDV]

Hi @Nedkelly14

We've edited to your post as it contains your mobile number.

Please avoid posting any account details on a public thread as it may compromise your security.

We'd like to make sure that we are working on the correct account.

Kindly send me a PM with your account details.

How do I private message (PM) in the community

BasilDV