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Incoming emails with attachments bouncing

pclearz
Level 2

Hi,

I have had several people phone me about emails with legitimate PDF attachments that they have sent me at my "@tpg.com.au" email address, and which I was expecting, being bounced. I have had to use an alternative way of accessing their messages.

Any ideas about how to fix this on the tpg system so I can go back to using my tpg email address for messages with attahments?

Peter

1 REPLY 1
BasilDV
Moderator

Hi @pclearz 

 

We'd like to check on this further and see what we can do to resolve this.

 

Kindly send us a private message with your account details along with the bounce back error message they received.

 

BasilDV