Get online support
We got you, brodiet. Let us check what causing issues with the service and fix this. Send us your PM with your account deatils (Username/Customer ID together with the address on file).
How to send a PM? https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.
Regards,