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Invalid Email Address

tjones77
Level 2

Hi

 

I can no longer send emails using TPG.

 

It comes up with: Failure sending message. Email address not valid. Please use an email address which looks like user@example.com

 

It doesn't matter what email address I try, or what mail host I use, it comes up as invalid.

 

I note this has happened with others.

 

Thanks 

Travis

1 REPLY 1
Shane
Moderator

Hi @tjones77 ,

 

Thanks for raising this to us. We'd love and get to the bottom of this, to better understand the situation shoot me a private message together with your account details (Username/Customer ID) together with the affected e-mail address.

 

How do I private message (PM) in the community 

 

Regards,