TPG Community

Get online support

Invalid email address

Highlighted
Level 2

I can no longer send emails using TPG.

 

It comes up with: Failure sending message. Email address not valid. Please use an email address which looks like user@example.com

 

It doesn't matter what email address I try, or what mail host I use, it comes up as invalid.

 

I note this has happened with others.

 

Thanks 

 

Ena Lewis

1 REPLY 1
Highlighted
Moderator

Hi @enalewis

 

Thanks for raising this with us.

 

We'd like to check on this issue further for us to analyze what happened to your Email account.

Please send me a PM with your TPG username or customer ID number along with the Email address.

 

BasilDV