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Nada01
Level 2

Hi There

I deleted a full txt message conversation with another mobile phone, by mistake! Am I able to retrive it and how???

Appriciate any suggestions "how" to retrive.

Thank You,

Nada01

3 REPLIES 3
Dann
Moderator

Hi @Nada01 

 

Welcome to the Community!

 

If your mobile phone messaging app has a trash folder, you can check this folder to see if the deleted message is still there.

 

Regards,

Dann

Nada01
Level 2

Hi Dann

checked, no trash folder. can i contact the provider and ask if they somehow keep record what was sent/received to a particuler number??? thank you kindly for your revious respond.

Nada

Dann
Moderator

Hi @Nada01 

 

Thank you for your reply.

 

You may check with your current mobile provider to see if they keep this.

As for TPG, we don't keep these information due to security and privacy.

Let me know if we can further assist you.

 

Regards,

Dann