NBN Plan changed the speed, not changed

[Nagreddy22]

I have change my plan from nbn 50 to, 200 Mbps plan, but my Internet speed is the same.
I got confirmation message for the plan change this morning and money was also debited.
I don’t understand why the speed hasn’t changed yet. Very annoying….. 😬

[Nagreddy22]

I’m looking for a resolution to this issue so I can get back to my work. Anyone in this community has the same issue..! If so what’s is the fix…?

[BasilDV]

Hi @Nagreddy22 

We'd like to check on the account and see if the plan change order has been applied.

Please send us a private message with your account details.

BasilDV