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NBN constantly dropping out

stevew139
Level 2
Hi,
The dropouts have been becoming more frequent over the past few weeks. Tonight it is more off than on. I have checked for NBN maintenance in my area and there is none at present. Please help.
1 REPLY 1
Shane
Moderator

Hi @stevew139 ,

 

Thanks for raising this to us. We're sad to kno that you're having issues with the service, we'd love to help and get to the bottom of this, we tried to use your community details to pull up the account but no matching records found.

 

Please shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

For reference: How do I private message (PM) in the community 

 

Regards,