NBN drop-outs

[Mewinneryay]

Hi,
Since about 12pm yesterday my TPG NBN keeps dropping out intermittently every 10 or so minutes, 3136 Croydon South. I have done all the standard checks in accordance with the TPG staff over the phone but it continues to happen. Please assist

[Riezl]

Hi @Mewinneryay , please send us a private message with your TPG customer  ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community