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NBN dropout everyday

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Level 1a

Hi,

 

NBN service dropping out without sync for hours almost everyday. Lodged multiple faults but issue still persists. Need a permanent fix as opposed to "it is working now" and the issue reoccurs again. 

 

Thanks.

1 REPLY 1
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Moderator

Hi @sudeeptim

 

Welcome to Community! 

 

Based on the recent interaction on your account, the issue has now been raised to our Engineering team and an appointment is booked on Tuesday, 04 February 2020 between 1PM - 5PM. Please ensure that you or someone of legal age is present during the visit. 

 

Should you have further queries, you may reply to the SMS sent by our Engineering team directly or let us know here. 

 

Thanks!