Hi @NJR
For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.
We've created an article that will guide you on How to Check for NBN network outage.
If your address is not affected by an outage, we've created an online guide on how to troubleshoot your NBN internet connection. You may visit this link.
We checked your service and your modem shows that it's been stable for more than a day and counting. If you are experiencing dropouts via WiFi, then signal interference may be evident. You may improve your home network by the help of these community articles: Easy Steps to Improve Wi-Fi Connection In Your Home, Wireless Channel on your modem - what is it and why should I change it?
Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.
BasilDV
