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No internet connection

Level 1b
Hello i am doseok shin

Yesterday a technician came and fixed the internet and it still does not work. Rather I bought a FREEDOM public internet, but it does not work since the technician fixed it.
I am very uncomfortable and irritable because I have paid all the money, but the other internet cables are still broken.
Please solve this problem as soon as possible.

Hi @doseok87


It seems like you have already spoken to one of our Engineers yesterday and that you were able to confirm that the service is working. I also ran a test and I can see that the connection has been up for 13 hours already.


Let us know if you still need additional assistance.