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Not receiving optus text messages

RobG
Level 2

I noticed that this problem has been posted on TPG community previously; not sure of solution however. I am not receiving text messages from people on optus network. Telstra and vodaphone networks are ok; just optus.  Can someone shed some light on this issue.. Thanks

3 REPLIES 3
Dann
Moderator

Hi,

 

Welcome to the Community!

 

We'd like to check the status of your mobile service. Please PM us with your mobile number and full name so we can look into this.

 

Please let us know if we can further assist you.

 

Regards,

Dann

 

CG1
Level 2
Level 2
I have the same problem, and though I have reported it to Optus several times, it keeps happening. It used to be just problems with MMS but now it’s with regular text messages as well. I’m about ready to change provider because of this.
Shane
Moderator

Hey, CG1

Welcome to the community!

Do you wish to speak with our Sales Specialists? Perhaps you might want to consider switching to our TPG mobile service. Smiley Wink

Regards, 

 

 

I have the same problem, and though I have reported it to Optus several times, it keeps happening. It used to be just problems with MMS but now it’s with regular text messages as well. I’m about ready to change provider because of this.