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Post office is slow.

AJ2
Level 2
Level 2

Slow to open ,slow to open email ,send or trash emails.very frustrating .Please help.Everythig else on computer is ok re speed (including gmail).Thank you 

3 REPLIES 3
Angeli
Moderator

Hi @AJ2,

 

Welcome to TPG Community! 

 

Kindly confirm if you try a different browser or clear the cache, cookies and browsing history of your current web browser. If not, please do so to see if it will make a difference. Let us know how it goes.

 

Regards, 

Angeli

 

 

AJ2
Level 2
Level 2

Thanks  Angeli,have tried diff browser and also cleared browsing history ,made minor difference .Still incredibly slow ,its slow on my phone too.What next please

Regards  

Angeli
Moderator

Hi @AJ2,

 

For email issues, we recommend to raise this directly to our postmaster, you may send an email to postmaster@tpg.com.au for real-time test and investigation. Ensure to include your Customer ID, TPG E-mail address and a brief summary of the issue/s.

 

Regards,

Angeli