Get online support
Slow to open ,slow to open email ,send or trash emails.very frustrating .Please help.Everythig else on computer is ok re speed (including gmail).Thank you
Hi @AJ2,
Welcome to TPG Community!
Kindly confirm if you try a different browser or clear the cache, cookies and browsing history of your current web browser. If not, please do so to see if it will make a difference. Let us know how it goes.
Regards,
Angeli
Thanks Angeli,have tried diff browser and also cleared browsing history ,made minor difference .Still incredibly slow ,its slow on my phone too.What next please
Regards
Hi @AJ2,
For email issues, we recommend to raise this directly to our postmaster, you may send an email to postmaster@tpg.com.au for real-time test and investigation. Ensure to include your Customer ID, TPG E-mail address and a brief summary of the issue/s.
Regards,
Angeli