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Sender Error on iOS devices

Will1
Level 2

Hi, my TPG email can receive but can't send on both iPhone and iPad. I've tried to reset the pw and still same.

3 REPLIES 3
david64
Level 10

What error (text and codes) do you get? 

Does it happen when using Post Office via browser or email client?

Will1
Level 2
On iPhone and iPad. Post Office (Webmail) is fine. It says user name and password is incorrect.
Riezl
Moderator

Hi @Will1 , have you tried to remove and set up the email again on your IOS device? Here's a link that can guide you: https://community.tpg.com.au/t5/Modems-and-Devices/How-To-Setup-TPG-Email-on-IOS-12/td-p/26291