Shaping

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Level 1b

Hi

 

i received an email saying i am shaped to slower speed during the day until the 20th april

 

how do i solve given i am already on unlimited plan

 

i have been in contract with at least 7 people in TPG this week and no one can answer me

 

Thanks

 

Simon

 

2 REPLIES 2
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Level 1b

Note: Slower speed basically means the internet does not work. Its like going back in time 15 years

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Level 2

for some websites and services, the speed is being capped at 1mbit. Many I can't even use during peak hours. Once I enable VPN, my speed is back to 100%. Screw these guys! I'm moving to Aussie Broadband.