PUK code

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Level 1a

Hi,

I first-time input the TPG SIM to my phone (one-plus), and APN setup done and tested able to surf net, but unable to make a phone call. 

and phone prompt asks for PUK CODE, so can I have that?

Thanks. 

2 REPLIES 2
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Moderator

Hi @Ansoph,

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

Are you using a TPG AU SIM or TPG SG SIM? If AU, please shoot me a private message with your mobile number or customer ID number for us to look into it further.

 

If SG, kindly send an email to Singapore Mobile Team at support@tpgmobile.sg so they can provide further assistance.

 

Kind regards,

BasilDV

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Level 1c
I accidentally locked my SIM card from my iphone SIM pin how do I get the PUK code?