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Slow internet speed

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Level 1b
Again a huge drop in speed on the NBN internet why?
2 REPLIES 2
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Moderator

Hi @Happyvic88 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

Highlighted
Moderator

Hi @Happyvic88 

 

I have checked your NBN-HFC 50/20 service on our NBN portals and all tests are passing.

The speed throughput is also showing 48.57mbps.

 

Here is a doc to help TS speed issues.
https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197

 

Thanks,