Spam Text messages?

[lshevellar]

Hello I've received a text message that purports to come from "TPG mobile". It says: 

"TPG Mobile: Your data is now barred as you have insufficient Prepaid balance. Call 131423 or add to your Prepaid balance at tpg.com.au/account."

How do I find out if this is spam or real? Is there any email address I can send questions to? I tried calling yesterday but was on hold for 50 minutes and ran out of time. 

Many thanks

[KarlB]

Hi @lshevellar,

Welcome to the community,

Sounds like you have used up all the data on your mobile service.

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB]

Replied via PM