TPG Community

Get online support

Speeds are way below what I pay for

alistairking36
Level 2
I currently pay for NBN50 and suppose to get at least 46mb per second during the night but over the past two weeks I can only get around 5mb per second, I've reset my modem and still the same issue. What can be done?
1 REPLY 1
PeterW
Moderator

Hello alistairking36,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-thecommunity/
m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download