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Unable to connect to mail server

jhornsey
Level 2
Level 2
‎15-11-2021 10:13 AM

Getting a connection error quite frequently now - TPG you need to uggrade your email servers - see attachment

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Anonymous
Not applicable
‎16-11-2021 03:24 PM

Thanks for bringing this to our attention, @jhornsey

 

It is possible an isolated case, I tried to check our post office it works fine. Are you still having the same issue? Please try to access this URL: https://www.tpg.com.au/home/postoffice.

 

Let us know how it will go.

 

Cheers!

 

@jhornsey wrote:

Getting a connection error quite frequently now - TPG you need to uggrade your email servers - see attachment

 

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david64
Master
Master
‎16-11-2021 08:57 PM

@Anonymous . Not an isolated case. After 30 hours, you happened to find it working ok. Seems to happen at least once a day for maybe 30 to 60 minutes. The web server either recovers itself or someone notices the problem and restarts it. I'm pretty sure the user was using the proper URL. Why would they have changed it?

The URL you quote is one of several used during Post Office access.

@jhornsey 

 

 

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