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Wep address not reachable - See Trace route

Raven
Level 2

Tracing route to en0.forgeofempires.com [212.53.161.68]
over a maximum of 30 hops:

1 54 ms 1 ms 1 ms 192-168-1-1.tpgi.com.au [192.168.1.1]
2 105 ms 12 ms 14 ms 10.20.22-210.tpgi.com.au [10.20.22.210]
3 19 ms 31 ms 16 ms syd-gls-har-int1-he0-3-0-2.tpgi.com.au [203.221.3.3]
4 159 ms 160 ms 164 ms las-b24-link.telia.net [213.248.95.232]
5 173 ms 190 ms * palo-b24-link.telia.net [62.115.119.90]
6 178 ms 171 ms 171 ms sjo-b21-link.telia.net [62.115.115.217]
7 * * * Request timed out.

 

Accessable when I use mobile hotspot. Or vpn in to work.

 

Seems a TPG routing issue
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.

1 REPLY 1
BasilDV
Moderator

HI @Raven

 

Welcome to the Community!

 

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community?

 

BasilDV