Woeful TPG

SOLVED Go to solution
RajenS
Moderator

Hi, Woeful, 

   Understand your stress, and please allow me a few minutes. I will get back to shortly 

 

Thanks 

RajenS
Moderator

Hi, Woeful, 

    I just spoke to plane change team, someone will get to you 

Thanks 

Rajen 

Foff
Level 3
Are you still there?
Foff
Level 3
I don’t need a plane, only someone who can assist in the situation. Been trying to be very very patient and still no solution
Foff
Level 3
Once again TPG has exceeded my expectations.
RajenS
Moderator

Hi, Woeful, 

    as I mentioned earlier, someone will call you from the engineering team, they will assist in you. 

david64
Level 15

Are you trying to find out why the account shows data usage when the pensioner was in hospital on those dates?

Foff
Level 3
And where are they calling me 0411230633
Foff
Level 3
Yes but I also want the account upgraded to unlimited $59.99
RajenS
Moderator

Hi, 

 

we got a different number in the system, ending with   0****** 4349