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eMail delays causing MyGov site to expire before I get the code email

Level 3
Level 3

Hi,

I am frustratingly trying to enrol on the MyGov website, however, tpg are not pushing the emails containing the 6 digit code I need to progress to the next step fast enough.  I received the first one 1 hour after the timestamp suggested that TPG had received and not pushed it out.

I keep entering the code I receive but receive the Message:

The code you have entered has expired. You will need to get a new code and try again (RFM32)

Very painful, please address this asap.

Thanks, Steve

1 REPLY 1
Level 3
Level 3

couldn't wait, used my work email account and received the email immediately.

 

TPG standards have been falling off a cliff for a while now.....