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email unable to be sent from TPG to one email address that used to work OK

mariat09
Level 4

Hello 

I cannot send to any email address @hardiagedcare.com.au - that worked about 3 months ago now. 

 

I have been in touch with TPG previously, and the hardi group, and still I cannot send emails from any TPG account to Hardi. 

 

See attached screen shot of setup and rejection email. I can send from gmail but not TPG????

Screenshot (164).png

1 REPLY 1
BasilDV
Moderator

Hi @mariat09

 

We've edited your post as it contains your account username.

Please avoid posting any screenshot or information on a public thread as it may compromise your security.

 

Are you able to send out emails from TPG to a different Email address like @gmail, etc.?

 

Have you tried sending emails to @hardiagedcare.com.au via TPG Post Office?

 

BasilDV