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lost emails and folders from Outlook 2016

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Level 1

Can anyone hep me pease.

I have lost emails and folders from my outlook account.

I have a handful of emails still left from 2016 but then nothing until 2020.

My outlook account aso told me i had 350 unread emails which was not true as i had already read them prior to this glitch. TPG say its Microsofts issue and Microsoft say its a TPG issue. Can anyone pease help me relocate the missing emails and folders please.

1 REPLY 1
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Moderator

Hi @5angelis , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

Please also include the email address you are having issue with.

 

To send a PM, please refer to this link: How do I private message (PM) in the community