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no access or slow access to TPG webmail

wilja
Level 2

Hi 

 

Over the last month or so  I am experiencing problems accessing TPG webmail ; either access is impossible or extremely slow .....  when slow the error is  .... sever error : Connection closed ..

 

Before one says  --- it must be at the user end  (ie   me)   ... I have to point our that it does not matter whether I use wifi  or  a mobile network  .....   all extremely frustrating   . for instance I nearly lost a contract that required   a digital signature  because I could not access my TPG webmail;   

 

Any suggestions welcome before moving to another provider     

 

Ciao  W

1 REPLY 1
Shane
Moderator

Hi @wilja ,

 

I responded to your post located here. I will wait for your response to the original thread to avoid redundancy and confusion.

 

Regards,

 


@wilja wrote:

Hi 

 

Over the last month or so  I am experiencing problems accessing TPG webmail ; either access is impossible or extremely slow .....  when slow the error is  .... sever error : Connection closed ..

 

Before one says  --- it must be at the user end  (ie   me)   ... I have to point our that it does not matter whether I use wifi  or  a mobile network  .....   all extremely frustrating   . for instance I nearly lost a contract that required   a digital signature  because I could not access my TPG webmail;   

 

Any suggestions welcome before moving to another provider     

 

Ciao  W