no access or slow access to TPG webmail

[wilja]

Hi 

Over the last month or so  I am experiencing problems accessing TPG webmail ; either access is impossible or extremely slow .....  when slow the error is  .... sever error : Connection closed ..

Before one says  --- it must be at the user end  (ie   me)   ... I have to point our that it does not matter whether I use wifi  or  a mobile network  .....   all extremely frustrating   . for instance I nearly lost a contract that required   a digital signature  because I could not access my TPG webmail;   

Any suggestions welcome before moving to another provider     

Ciao  W

[Anonymous]

Hi @wilja ,

I responded to your post located here. I will wait for your response to the original thread to avoid redundancy and confusion.

Regards,

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@wilja wrote:

Hi 

Over the last month or so  I am experiencing problems accessing TPG webmail ; either access is impossible or extremely slow .....  when slow the error is  .... sever error : Connection closed ..

Before one says  --- it must be at the user end  (ie   me)   ... I have to point our that it does not matter whether I use wifi  or  a mobile network  .....   all extremely frustrating   . for instance I nearly lost a contract that required   a digital signature  because I could not access my TPG webmail;   

Any suggestions welcome before moving to another provider     

Ciao  W

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