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slow upload speeds

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46P
Level 2
Level 2

Hi 

I have this current plan, NBN Broadband SL Bundle 12/1, and wanted to check what my upload speeds should be 

 

They are currently kind of slow which is having an impact on video confrencing any help would be appreciated 

Thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
David_M
Moderator

Hi @46P 

A 12/1 plan with heavy household usage can appear slow at times because the 1meg upload speed becomes a bottleneck.
For heavy usages, a 50/20 plan will provide much more reliable speeds to heavy usage situations.

Here is a doc to help TS speed issues.
https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197

Kind Regards,
David_M

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1 REPLY 1
David_M
Moderator

Hi @46P 

A 12/1 plan with heavy household usage can appear slow at times because the 1meg upload speed becomes a bottleneck.
For heavy usages, a 50/20 plan will provide much more reliable speeds to heavy usage situations.

Here is a doc to help TS speed issues.
https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197

Kind Regards,
David_M