3 week and still no internet.

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Level 1c
So its been 3 weeks now and no matter how i try or call, i still cant get a NBNco tech or a TPG tech out to my house. I have no internet. Im paying extra for data off my phone cause my kids have school and tpg wouldnt even make me break contract although they are not supplying internet. I NEED A TECHNICIAN HOW HARD IS IT TO SEND ONE OUT!!!!!
1 REPLY 1
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Moderator

Hi @ Shanelle, we have located the account using your community details. We can see that your concern has been raised to our Provisioning Team. We have made a follow up and we have advised the  Case Manager to contact you as soon as a new update regarding your service installation is received from NBN Co.

 

We sincerely apologise for the inconvenience.