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Complain about Installation waiting period

jzhjennie
Level 2
Hi there,

It’s been over 10 business working days to have my technician for installation! What’s going on? Every time customer service only mention to elevate the issue, still no feedback! I’m in the middle of final exam period and my exam coming up. Anyone can get this simple issue solved?
1 REPLY 1
BasilDV
Moderator

Hi @jzhjennie 

 

We've responded to your previous post here.

We'll wait for your message with your TPG credentials for us to assist you accordingly.

 

BasilDV