Get online support
My download speeds are extremely slow:http://tpg.speedtestcustom.com/result/84513c60-6f1a-11e9-8522-599e593d0d5eThis is not related to WiFi channel this is another issue with my connection/account.Would it be possible to verify the status?
Welcome to the community!
We're able to locate your account using your Community Details and ran an initial test to your service it shows connected for 1d 31m and getting a passing speed on the line.
We would like to confirm what device is used on the test also can you run a speed test on a desktop/laptop connected via LAN/Ethernet cable for comparative testing purposes?
Please use www.speedtest.net.
We'll wait for the test result on this thread.