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FTTB is dropping out constantly

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Level 1c

FTTB Frequent Connection Drop-Outs. 

I have been rebooting the modem every time drop-out occurs but does not seem to improve at all. 

1 REPLY 1
Moderator

Hi @leisangsydney,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have run some remote test, but can't verify if there's a fault on the network.

 

We'd like to arrange a call from our Tech team to look into it further.

 

Please shoot me a private message with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV