FTTB is dropping out constantly

[leisangsydney]

FTTB Frequent Connection Drop-Outs. 

I have been rebooting the modem every time drop-out occurs but does not seem to improve at all. 

[BasilDV]

Hi @leisangsydney,

Welcome to TPG Community!

We were able to locate your account using your community details and have run some remote test, but can't verify if there's a fault on the network.

We'd like to arrange a call from our Tech team to look into it further.

Please shoot me a private message with your preferred time and best number to be contacted.

How to send a PM? Click here.

Kind regards,

BasilDV