Fttc installation Lan not blinking

[samikshya123]

It's already half an hour, Lan light not blinking.
Can you help us to get connected.
Pradeep

[David_M]

Hi @samikshya123 

Thanks for your query!

Let me have a look and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @samikshya123 

Our systems show you are ready to connect your equipment to activate your NBN-FTTC.

You should have onsite the NBN-NCD and a modem.

Please follow this guide to setup your CPE correctly.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/m-p/7856#M...

Regards,

David_M

[samikshya123]

I followed the procedure. LAN light not Blinking and no internet connection

[David_M]

Can you upload a photo of the NCD status? How many solid blue lights are on the NCD?