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How can i close and terminate my internet plan

amit3878
Level 2

Hello

I am moving homes and will like to cancel and close/terminate my current internet plan with TPG - FTTB Bundle M, the user id is saXXXXXX. My last date of usage will be 25-Jun' 2023. I dont want to use this connection after this date. 
please let me know how to proceed. I dont see any option in my account menu to cancel or close. 

Thanks

 

Best Regards

Amit Das

042XXXXXXX

1 REPLY 1
Ahra_G
Moderator

Hi @amit3878

 

Would you like to transfer your TPG service to your new address? 

 

Note: We've modified your post to hide the username and mobile number

 

Thanks! 

Ahra_G