Have not been happy with the outcome of our TPG installation. Installed at the height of Australia's covid-19 fears against our choice at this time, but told it was an essential service that had to be completed.
We have subsequently found the router was installed at the worst position for a two story townhouse, virtually on the ground in a cupboard near the front of house. Consequently we have experienced poor wifi connectivity with our pc (we have a two story townhouse and the study is situated at the back of the house on the 1st floor).
We were even told that we had to connect our landline directly to the router and thus placed it outside the cupboard door...this pathetic outcome remained in place for a couple of weeks until I learnt how to connect the landline indirectly through our existing internal phone lines.
I've ordered an wifi extender in an attempt to deal with connectivity issues.
Annoyed!
