I’ve recently moved into a new house and have paid for my plan to start however the external box is damaged (ripped off) and the internal Box is also missing. And cannot use my modem or internet at all. How can I get someone to fix this ASAP for me?
Hi @Jesandchar261, we can see that the issue has been escalated to our Provisioning Team. We have made a follow up and we have advised the case manager to contact you to discuss how this issue can be resolved.