Not able to use ZOOM from couple of weeks

[ozanilkumar]

Hi Team,

I am getting a lot of trouble using Zoom for the last couple of weeks. I have to turn off zoom and even then it won't work properly. I am using TPG with the same plan from last year and it never happened like this. Now in a few weeks, it is happening all the time as soon as you use Zoom. Please help.

[BasilDV]

Hi @ozanilkumar

Are you using only one device to access zoom?

Have you tried to open zoom on a different device?

You may also try to open it on your Computer if available to test it.

We also want to run some tests, please shoot me a PM with your TPG username or customer ID number.

BasilDV