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Speed Upgrade for Residential FTTB - Port Allocation Issue

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Level 3

Earlier this afternoon I called and spoke to a TPG customer support operator.

I was enquiring about the feasibility of creating a second residential FTTB service (at the same premises) or upgrading the speed of the existing residential FTTB service from Standard to Superfast, with PAYG Calls.

 

The operator informed me of a FTTB Port allocation issue and that ports were not available for either option--of creating a new FTTB servie or upgrading the speed of an existing service.

 

I'm simply seeking confirmation on this issue please. I've also requested a notification if/when either option becomes available. Thank you.