landline

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Level 1

Hi. A TPG technician installed FTTB yesterday. I received an email afterwards to say I would be able to receive and make calls from my landline, however there is no dial tone and no-one can call me.  I live in an apartment with little to no mobile reception, in a lockdown area (Melbourne). Please rectify the landline connection as soon as possible.

Thank you

1 REPLY 1
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Moderator

Hi @moragmcl, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link:How do I private message (PM) in the community