Update FTTB Modem Firmware

[bunty989]

Hi There,

Can I get a firmware upgrade pushed to my TPG TP Link Archer AC1600. I have noticed recently the wifi signal getting weaker. 

Thanks,

Soumil

[Riezl]

Hi @bunty989 , we recommend having a read of these articles, which may help improve your Wi-Fi connection:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, please send us a private message with your TPG customer ID, username and and complete address so we can check further and if there's a need to update the modem's firmware, we'll also send a request.

To send a PM, please refer to this link : How do I private message (PM) in the community