Very Slow Nbn speeds for NBN 50

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Level 1c
Why is my Internet speed so slow my download speed is 0.8MBPS and the up load is 3.2
Again, it’s very slow this morning
We are having constant slow internet and I upgraded it last year to the 50 plan.
1 REPLY 1
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Moderator

Hi Kathyrako

Welcome to TPG Community!

Are you using the wireless connection?. If so, You should try with the wired connection.

Try to powercycle NBN box and the modem, then follow the link

 

https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...

 

If still slow you can contact the technical support department