nbn not working

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Level 1c

Is that the route you want

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Moderator

You need to connect a device to the modem first.

 

Normally the easiest way is to use a LAN CABLE from a laptop/desktop computer to the modems LAN port. This will allow you to change modem settings.

 

Its the only way to do so if u cannot connect to the wifi.

 

A factory reset on the modem will default the wifi network credentials to whats written on the bottom of the modem.