Get online support
I had received to day a new NBN modem connected but no internet up
could someone help please
Hi @jpfexpert
Do you have a newly installed NBN as well or you only ordered a new modem/router?
Are you still not able to connect to the internet?
We'd like to check on what we need to do to get you back online ASAP.
Just send us a private message with your account details.
BasilDV