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Account Cancellation

Level 1b
Hi I would like to cancel my account. I have already signed up with another provider for NBN. From my understanding you need this in writing. Can I please just cancel ng account seeing Im already paying a different provider

Hi @casieb,


We're sad to know that you're considering to cancel the service. We'd like to have one of our Account Specialists to contact you to discuss details of cancellation. Let us know your account details (Username/Customer ID) together with your best contact number and preferred time.


In case you need a reference:


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