Account expired

[alexvohland]

Hello, I require assistance as I have not received a call back about reinstating my account. I've paid for my monthly usage yet TPG have still kept my account on expired. 

[BasilDV]

Hi @alexvohland 

We've edited your post as it contains your account details.

Please avoid posting any personal or account information on a public thread as it may compromise your security.

In order to assist you with the payment issues, please send us a private message with your account details.

BasilDV

[GERT]

I have the same issue, account has been paid but I keep getting "your account has expired"

[BasilDV]

Hi @GERT 

How's your account?

Are you still getting the same message?

Let's check on the status of it and see how can we help.

Just send us a private message with your account details.

BasilDV