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Cancel my FTTB service

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Level 1b
Hello

I need to cancel my fttb service as I am moving back home in 2 weeks. Can I please know if there is a way to do this without having to call through to customer service ?
3 REPLIES 3
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Moderator

We are sorry to know that you'd like to cancel the service, @Rmatheson88. We would need to have someone contact you to address this concern as they will need to discuss account specific information.

 

Please PM us your best contact number and most convenient time to receive a call.

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Moderator

Thanks for passing on your information, @Rmatheson88

 

I have organised a contact to be made tomorrow, 29 January 2020 between 11AM-12NN AEDT from one of our Accounts Specialists to assist you further. 

 

Feel free to let us know should you have further queries. 

 

 

Regards,

Ahra_G

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Level 1c

Hi I need to cancel my FTTB service too.