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Cancellation - 5g Internet

jinsukkim84
Level 2

Hi team,

 

Not sure why it's so hard to get in touch with the team over the phone.

 

I got my 5g internet activated yesterday but I would like to cancel the service as I'm not satified with the connection speed. 

 

Could you please proceed with cancelling my service?

 

userid: xxxxxx

1 REPLY 1
Shane
Moderator

We're sad to learn that you are not satisfied with the performance of our 5G home broadband. We will arrange our Accounts Team to contact you to discuss details of cancellation, could you send us a PM with your best contact number and preferred time.

How to send a PM? 

 

Regards,

 

Hi team,

 

Not sure why it's so hard to get in touch with the team over the phone.

 

I got my 5g internet activated yesterday but I would like to cancel the service as I'm not satified with the connection speed. 

 

Could you please proceed with cancelling my service?

 

userid: xxxxxx